How to Change Your SASSA Phone Number for SRD Grant

Losing access to your phone can be frustrating, especially if it’s linked to your SASSA SRD grant. Here’s a simple guide to help you do the same.

Sassa SRD Change Phone Number Without an Application ID

Find a SASSA Office:
- Online: Search for “SASSA office near me”.
- SASSA Website: Use the branch finder at srd.sassa.gov.za.
Visit the Office:
- You need to go in person.
Talk to a Representative:
- Explain that you need to update your SRD grant phone number and don’t have your application ID.
Show Your ID:
- This is to verify your identity.
Provide Old and New Phone Numbers:
- Be ready to give both numbers.
Fill Out a Form:
- The representative will give you a form. Fill it out with your new information and the reason for the change.
Review and Submit:
- Double-check for errors before submitting.
Wait for Processing:
- SASSA will update their system, which might take some time.
Confirmation:
- You should get an SMS on both your old and new numbers once the change is successful.

Sassa SRD Change Phone Number With an Application ID

Open the Details Change Link:
- Go to srd.sassa.gov.za/sc19/contact.
Enter Your Identification Information:
- Input your SA ID number and application ID.
Submit Your Details:
- Click ‘Submit’ after entering your ID numbers.
Verify Your Details:
- The system may ask for additional verification, like your email.
Specify the Reason for the Change:
- Enter why you are changing your phone number.
Enter Your New Phone Number:
- Make sure the new number is correct and active.
Receive and Enter the OTP:
- Click ‘Get OTP’. Enter the code sent to your new number to confirm the change.
Completion:
- Once verified, your phone number update is complete. SASSA will use the new number for future communications.

Important Tips

One Update per Day:
- You can only update your details once every 24 hours, so make sure your information is correct the first time.
Verification and Confirmation:
- SASSA will verify the new details and send a confirmation SMS.
Accuracy is Crucial:
- Ensure the new phone number is active and registered in your name.
Offline Methods:
- You can also update your details by calling the SASSA helpline or visiting a local office.
User Experiences:
- Some people face issues with the website or delays. If you do, be patient and contact SASSA directly for help.

Keeping your contact details up-to-date with SASSA is important for receiving grant information and payments. If you have any trouble, don’t hesitate to ask SASSA for assistance.